Legal
Privacy policy
Last updated:
This policy explains which personal data we process, why, and what rights you have, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).
1. Data controller
- Controller
- TRAMAS EUROPEAN LOGISTICS SL
- Tax ID (CIF)
- B90340050
- Address
- Calle Río Viejo (Pg. Ind. Cr. D), 52, 41703 Dos Hermanas, Sevilla, Spain
- Privacy contact
- [email protected]
2. Data we process
- Form and email: name, company, email address and the load details you give us.
- Customers and suppliers: business contact details and the data needed for invoicing and carrying out the transport, including contacts at origin and destination.
- Job applications: the details in your CV, if you send one.
- Technical data: IP address, date and time of access and browser type, in the server logs.
Please do not include special categories of data, or third-party data without their permission.
3. Purposes and legal basis
| Purpose | Legal basis (GDPR Art. 6) | Retention |
|---|---|---|
| Handling quote requests | Pre-contractual steps at your request, Art. 6(1)(b) | Up to 12 months if no contract is concluded |
| Answering other enquiries | Consent, Art. 6(1)(a) | As long as needed to answer, and up to 12 months after |
| Managing customer and supplier relationships | Performance of a contract, Art. 6(1)(b) | During the relationship and until liabilities expire |
| Meeting accounting, tax and transport obligations | Legal obligation, Art. 6(1)(c) | Statutory periods, generally 6 years for commercial records (Art. 30 Spanish Commercial Code) |
| Recruitment | Consent, Art. 6(1)(a) | Up to 12 months from receipt |
| Website security | Legitimate interest in protecting the site, Art. 6(1)(f) | Up to 12 months |
4. Commercial communications
We do not send commercial communications without your prior consent, or outside the cases allowed by Article 21 of the LSSI-CE. You can object at any time by writing to our email address.
5. Recipients
Your data is not disclosed to third parties unless legally required or necessary to provide the service, such as passing contact details to those involved in collection and delivery. Web hosting, email and advisory providers may access it as processors under contract.
6. International transfers
No transfers outside the European Economic Area are planned. If a provider requires one, it will take place with the safeguards in Chapter V of the GDPR, such as an adequacy decision or standard contractual clauses.
7. Automated decisions
We do not take decisions based solely on automated processing and we do not carry out profiling.
8. Whether you must provide data
Fields marked as required are needed to reply to you. If you do not complete them, we cannot handle your request.
9. Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability, and withdraw your consent at any time, by writing to [email protected] and stating the right you wish to exercise. We may ask you to prove your identity where necessary. We reply within one month.
You can lodge a complaint with the Spanish Data Protection Agency (C/ Jorge Juan 6, 28001 Madrid, www.aepd.es) or with the supervisory authority of the Member State where you habitually live.
10. Security and minors
We apply technical and organisational measures appropriate to the risk. This site is aimed at businesses and professionals and is not intended for children under 14.
11. Changes to this policy
We may update this policy to reflect legal or service changes. The date of the last update appears at the top of the page.